Windows
Desktop client — sign in to get your subscription
Get the client120+ countries / 240+ routes, unlimited simultaneous devices, monthly plans from ¥9.9, and no email address needed to sign up.
The six items below come up most often in practice: routes and peak-hour performance, encryption, multiple devices, AI tools, streaming and refunds. Each one spells out what you get and how to choose it — click a title on the left to switch between them.
The real test for a cross-border link isn't the peak number in a speed test — it's the jitter between 8 and 11 p.m. VPNDQ's main routes run over IEPL international dedicated lines, so traffic enters the dedicated channel before it reaches a public exit instead of competing with ordinary traffic. Long-haul destinations such as Los Angeles and Frankfurt are split across relay and direct routes, and the client lists the available routes by region. If one direction gets congested, switch to a backup route in the same region — no configuration changes needed. The route status list shows latency and bandwidth estimates for each route; judge a route by whether the connection holds and playback stays smooth.
Once connected, the client and the route form a complete encrypted tunnel — on a public network, all anyone sees is ordinary traffic. The transport layer uses quantum encryption and supports mainstream protocols including Trojan, VLESS and Hysteria2, with the client picking whichever is more stable for your current network. The servers don't log the sites or content you visit, keeping only the minimum information needed for provisioning, billing and support tickets. On untrusted networks such as hotel Wi-Fi or public hotspots, an encrypted tunnel is safer than a direct connection, and you don't have to confirm anything manually each time.
One account can be signed in on Windows, macOS, iOS, Android and Linux at the same time, with no limit on the number of devices. Phones, tablets and computers can all stay connected without buying extra device slots, and several people at home can share a single subscription without knocking each other offline. Every platform has its own client: sign in to the user panel, import the subscription link and you're ready — when you change devices, just import it again. Monthly plan data resets on your subscription date each month, and upgrading mid-cycle prorates the difference by the remaining days, so there's nothing to repurchase.
Services like Claude, ChatGPT, Gemini and Midjourney are sensitive to the exit IP: heavily reused IPs get flagged as suspicious, and logins, file uploads and API calls drop out constantly. VPNDQ runs separately optimised routes for AI tools, with lower IP reuse, so sessions stay alive even at peak hours. No extra setup is needed — just pick a US or Japan route in the client. If one tool refuses to log in, switching to another route in the same region usually fixes it, and you don't need to reinstall the client.
Netflix, Disney+, HBO Max, Hulu, YouTube Premium and Prime Video decide your region from the exit IP, so the wrong route gets you a region-unavailable error. VPNDQ's streaming routes use native IPs, and access is organised by region: pick Los Angeles for US content, Tokyo for Japan, and Hong Kong for the Hong Kong and some Asian libraries. 4K playback depends on sustained bandwidth and route jitter, not on peak speed-test numbers; if the bitrate keeps dropping mid-playback, that's usually jitter, and switching to another route in the same region helps more than chasing a higher peak.
You don't have to gamble before buying: 7-day refund, no reason required, and no need to prove the route was faulty. Anything you're unsure about can be checked on the pricing page first — monthly plans start at ¥9.9 with 60GB, and data resets on your subscription date each month. If your usage is irregular, a data pack is an option: it lasts until you use it up and never expires. Subscriptions, orders and refund requests are all handled in the user panel, order history is always available, and renewals and upgrades go through the same place.
These eight are the most-used destinations, covering Japan, Hong Kong, Singapore, the United States, Canada, Germany, South Korea and the United Kingdom. The full set of 240+ routes is grouped by region on the nodes page, with the route type and streaming support marked for each one, so you can match them against your own use case before choosing.
| Country / region | City | Route type | Streaming support |
|---|---|---|---|
| Japan | Tokyo | IEPL Dedicated | Netflix / Disney+ / Prime Video |
| Hong Kong | Hong Kong | IEPL Dedicated | Netflix / Disney+ / YouTube Premium |
| Singapore | Singapore | Relay | Netflix / Prime Video |
| United States | Los Angeles | Relay | Netflix / Hulu / HBO Max |
| Canada | Toronto | Direct | Netflix / Prime Video |
| Germany | Frankfurt | Direct | Netflix / Disney+ |
| South Korea | Seoul | Relay | Netflix / YouTube Premium |
| United Kingdom | London | Direct | BBC iPlayer / Netflix |
Route status reference (latency and bandwidth are client-side estimates)
IEPL dedicated lines run over point-to-point dedicated channels that skip public exits, so jitter at peak hours is minimal — ideal for video calls, live streams and long-running AI tool sessions. Hong Kong and Tokyo are the main IEPL destinations and also the most stable. Relay routes connect to a relay node first and then forward to the target region; they cost less than dedicated lines and suit everyday browsing and video watching, where jitter matters less. Singapore, Los Angeles and Seoul are mostly relay routes.
Direct routes connect straight to the entry point of the target region, giving the shortest path — ideal for long-haul destinations such as Frankfurt, London and Toronto, where a relay would only add a detour. The recommended order is: pick the city by where your content lives, then pick the type by what you're doing. For streaming, favour cities marked as supporting streaming; for video calls and large file transfers, favour IEPL dedicated lines; for research and browsing, relay and direct routes are both fine.
A city usually has several routes, and the client lists them separately. If one route performs badly, don't overthink it — just switch to another route in the same city. The latency and bandwidth figures in the route status list are estimates; what matters in practice is whether the connection holds and playback stays smooth. If nothing connects at all, first check whether your subscription has expired and whether your system clock is accurate, then work through the troubleshooting steps on the Quick Start page.
Windows, macOS, iOS, Android and Linux all have their own clients. Installers and subscription links are available in the user panel after signing in; the subscription is tied to your account, so switching devices just means importing it again. For a first run, follow the steps on the Quick Start page: create an account, purchase, grab the subscription, import it into the client, and confirm it's working.
Desktop client — sign in to get your subscription
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Get the clientMobile client — sign in to get your subscription
Get the clientMobile client — sign in to get your subscription
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Get the clientMonthly plans reset their data allowance on your subscription date each month and suit long-term use; data packs last until used up and never expire, which suits irregular usage or a backup. Every plan comes with a 7-day refund, and payment is by Alipay, WeChat or USDT.
60GB of data per month
¥9.9/mo
Data resets monthly on your subscription date
250GB of data per month
¥18/mo
Data resets monthly on your subscription date · upgrades prorated
500GB of data per month
¥28/mo
Data resets monthly on your subscription date
The 60GB tier suits one or two people for everyday use: research, browsing, an hour or two of video a day — 60GB is usually enough for a month, and two people sharing at home still fit the budget. The 250GB tier is where most users land: daily streaming, AI tools running for hours, the occasional video call. You're unlikely to hit the cap, and if you do, you can upgrade to 500GB mid-cycle with the difference prorated by the remaining days. The 500GB tier suits heavy users who are online all day, or a family sharing one account with several devices streaming at once — simultaneous devices are unlimited, so more people won't push each other offline.
If your usage is irregular, look at data packs: ¥158 / 300GB, ¥358 / 1000GB and ¥658 / 3000GB. They last until used up and never expire, so a month with little travel use won't waste anything. They also work well as a backup for business trips and holidays — buy one, leave it, and import the subscription when you need it. Data packs use exactly the same routes, protocols and device limits as monthly plans; only the billing model differs.
Full plan and data details, comparison tables and payment methods are on the pricing page; purchases, renewals and upgrades are handled in the user panel.
The differences between cross-border acceleration services usually aren't in the marketing copy but in a few concrete things: whether the routes are their own, whether they hold up at peak hours, whether sign-up asks for an email address, and whether refunds are easy to claim.
Main routes run on IEPL international dedicated lines, long-haul destinations are split across relay and direct routes, and streaming routes use native IPs. A city usually has several routes to choose from — if one is unstable, switch to another without changing any configuration. The full list of 120+ countries / 240+ routes is laid out on the nodes page, with route type and streaming support marked, so you can match them to your use case before choosing.
Sign-up only needs a username and a password — no email address. Beyond the minimum information required for provisioning, billing and support tickets, the servers don't log the sites or content you visit. For anyone who'd rather not hand their everyday email address to a provider, that matters more than any marketing claim.
Monthly plans start at ¥9.9 with 60GB, and data resets on your subscription date each month; data packs last until used up and never expire. 7-day refund, no reason required. Alipay, WeChat and USDT are supported, and orders, renewals and refund requests are all handled in the user panel, with records available at any time.
These five come up most often in support. Fuller answers by category (account and subscription, connection and troubleshooting, speed and routes, billing and refunds) are in the Help Center.
Simultaneous devices are unlimited. Phones, tablets and computers can all be signed in together, with no extra charge for device slots, and several people at home can share one subscription without knocking each other offline. Clients are available for Windows, macOS, iOS, Android and Linux — sign in to the user panel, import the subscription link and you're ready; switching devices just means importing it again.
No email address is needed — a username and password are enough. Once registered, you can pick a plan and pay directly in the user panel, and the subscription link is there too. If you forget your password, the login page walks you through recovery; account details and order history all live in the panel and are available any time.
Payment is by Alipay, WeChat or USDT. Every plan comes with a 7-day refund — no reason required, and no need to prove the route was faulty; submit the request from the order in your user panel. If you're still comparing, check the prices and terms on the pricing page first, then decide between a monthly plan and a data pack.
Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB, with data resetting on your subscription date each month — good for steady long-term use; if you upgrade mid-cycle, the difference is prorated by the remaining days. Data packs are ¥158 / 300GB, ¥358 / 1000GB and ¥658 / 3000GB, lasting until used up and never expiring — good for irregular usage or as a backup. Both use exactly the same routes, protocols and device limits; only the billing model differs.
First check that your subscription is still valid and your system clock is accurate, then try another route in the same region — cities usually have several, and switching needs no configuration changes. If streaming keeps dropping its bitrate, that's usually route jitter, and switching to another route in the same region helps more than chasing a higher speed-test peak. If no route connects at all, work through the troubleshooting steps on the Quick Start page; if it's still broken, open a support ticket and include your client platform and the route name.
Device sharing, student life abroad, the difference between free and paid, and Windows from scratch — these are written in the order you'd actually use them, so you can jump straight to the one you need.
How device limits are actually counted, whether a household sharing one subscription gets kicked off, and what the client does when you go over — compared item by item against unlimited devices and data reset rules, with buying advice for shared family use.
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